It Leaks!

After many rounds of considerations between Amway, NESH & Diamond; we have decided to go with Diamond Energy Water. The installation completed on Thursday afternoon. We got ourselves [own house warming gifts :-)]:-
1. outdoor master filter [DMF500S]
2. indoor water filter [G1500]
3. water dispenser [hot & warm]

We have heard many good stuff on Diamond, but our experience with Diamond tells us otherwise:-
1. It does not work!
The water dispenser just could not work. The warm water is not warm. Hot water is not hot nor warm. The support agent blamed it on the system "entered by wind". I think this is crappy.

The water dispenser suppose to be air-tie [or something like a vacuum], if the air got in there, this means the product is sub-standard. I would say poor QC.

2. Don't Bother to Call
No one will attend to your enquiry & complain. All you got is the machine that keeps on telling you to leave a message after the tone. I think the CRM probably learn the skills from government dept?

3. It Leaks!
Retna has been telling me that Diamond G1500 + water dispenser leak. We were not sure which was the one that caused the problem.

Anyway, called the hotline 1800882399. Experienced point no. 2.

Called the service agent. He came over & after insisting that there was nothing wrong with the system as it is a brand new system [off course it has to be new right?!]. We found that filter D actually leaks. By now, I am quite sure that Diamond G1500 should not claim anything on Japan technology or innovation at all.

Certainly it does not have any of Japanese standard.

4. Before Living Healthily, Be Prepared for Unnecessary Stress First
I suppose got to sacrifice some healthy cells before moving towards the healthy lifestyle.

We have been assured on getting these problems fixed on Monday. We will see.